Privacy Notice and Cookie Policy
In accordance with the General Data Protection Regulation ("GDPR") and applicable local laws, this Privacy Notice provides you with information regarding how Faster collects, uses, protects, maintains, shares and disposes of (collectively, we refer to this as "processing" or "processing" in this Privacy Notice) your personal data. We also provide you with information on how you can contact us to exercise your rights under local laws.
FASTER'S DATA CONTROLLER(S).
By visiting fasterwear.com you purchase products from COAST CUSTOM WEAR GROUP, S.L. If you wish to subscribe to our newsletter, please select the "Subscribe to our newsletter" checkbox in the "Information" section under -Your Account-, to keep up to date with the latest news from Faster.
GLOBAL DATA PROTECTION OFFICER.
COAST CUSTOM WEAR GROUP, S.L., with registered office at C/ Trueno, 131 Alicante and C.I.F. B67648360 is responsible for the proper use of the data collected on this website.
To see the data collected, you can enter at any time in the GDPR - Personal data section within -Your Account-.
YOUR PERSONAL DATA.
WHAT PERSONAL DATA DO WE COLLECT AND WHAT DO WE DO WITH IT?
Identifying information
Information we use to identify you and make sure you are who you say you are. This information includes: name [first name, last name, initials], date of birth, email address, unique consumer number, etc.
Contact information
Information we use to contact you to send you Faster products, provide you with promotional information, share events and respond to your queries or concerns. This includes, for example: phone number, shipping address, billing address and email address.
Social media information
Information we use to learn more about you in order to better engage with you as a Faster consumer, create products you like and focus our marketing efforts on messages you find useful and interesting (based on your online behaviour), and to optimise your social media interactions. This includes social media information that is publicly available, such as: social media handles, social media posts and interactions, "Like" clicks and other reactions, social media connections and photos.
Location information - information we use to ensure that we provide you with the most relevant information based on your geographic location. This includes, for example: place of residence, current login location [IP address] and GPS data.
Device information
Information we use to protect our network and improve our services.
Device information
Information we use to protect our network and improve our services and results. This includes, for example: IP address, date and time of visit, time spent on our website, referring URL (if you came to our site from another site or advertisement), pages visited on our service, browser type, versions and operating system.
Purchase information
Information we use to process your orders. This includes, for example: shopping cart, payment information, delivery information, shipping address, billing address, customer order number and purchase history with Faster.
Correspondence
Information we use for quality control purposes and to ensure we are responding to your requests or legal requirements. This includes, for example: notes relating to your comments, email correspondence with Faster staff and postal correspondence with Faster staff.
Preference information
Information we use to ensure you have the best experience with Faster in all our interactions. This includes for example: preferred language, wish list items, preferred shipping address, browsing preferences, correspondence with you and your reviews of Faster products.
PURPOSES
WHAT DO WE USE YOUR PERSONAL DATA FOR?
Ultimately, we use your personal information to provide you with the best possible experience as a Faster user; and we constantly strive to improve that experience so that you continue to enjoy our brand and products, and remain a member of the community.
In particular, we use your personal information to do the following:
Sell you our products and services - We use your personal data to process your purchase order, ensure that your payment is received, fulfil the requirements set out in our Terms and Conditions (for the sale of products), send you the products ordered, exchange products if necessary and make refunds if necessary.
Inform you about our products and services
We use your personal information to send you alerts and news about our products and services based on your preferences, interests, interests and communities. When you purchase our products, we will contact you without your consent to provide you with information about our products and services (service emails). This is considered our "legitimate business interest", which aims to ensure that our business continues to grow.
Storing your personal data - We store your personal data, for the minimum legal time and until you ask us to delete it.
Protect our products and services
As a business, we can only prosper if we firmly protect our corporate and business interests. This includes ensuring that all orders and payments are legitimate (fraud prevention), that our research and development activities are moving in the right direction, and that our marketing strategies are targeted to the right audience with the right messages. As our customer, we will use your data to help us achieve these goals in order to continue to provide you with the best products and experiences. This is considered our "legitimate business interest", which aims to ensure that our business continues to grow.
Always provide you with a premium experience - We collect and store certain information about you and your devices, computers and browsers (such as through the use of cookies, pixel tags or other targeted technologies). This allows us to remember your browsing and shopping preferences on our websites. It also allows us to present you with relevant information tailored to your needs.
Maintain our products and services
We use your data to maintain your Faster account. Thanks to our global single sign-on, you can use the same login details anywhere in the world. If you are not a member, we will maintain your account primarily for the purpose of completing your order; if you are a member, we will maintain your account for the purpose of completing your order, maintaining your points, organising community events applicable to you and allowing you to enjoy further interactions with Faster as a member.
To provide, improve and manage our products and services - We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction or accidental loss, alteration and unauthorised use, disclosure or access, in particular where the processing involves the transmission of data, and against all other unlawful forms of processing and misuse.
WITH WHOM WE SHARE YOUR PERSONAL DATA?
Faster, does not share the personal data of customers, except those essential for the management of transport and delivery of products purchased on our site.
Authorities and law enforcement - Public authorities or employees of law enforcement agencies, if requested for the purposes stated in this notice, if required by law or if necessary to protect our legitimate interests under applicable laws.
COOKIE STATEMENT.
INFORMATION YOU SHOULD KNOW ABOUT COOKIES.
WHAT ARE COOKIES?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. In this section, for convenience we use "cookies" as a general term for techniques such as cookies, Flash cookies and web beacons. They do not take up much space and will be automatically deleted when they expire. Some of the cookies expire at the end of your session, while others will be stored for a certain period of time.
WHAT ARE THE DIFFERENT TYPES OF COOKIES WE USE?
There are different types of cookies with different uses. Some are just to enable you to browse the site and view certain features. Others will give us an insight into your browsing experience, such as whether you are having trouble finding what you are looking for, so that we can improve and make your next visit as enjoyable as possible.
Faster cookies are called "first-party cookies". Cookies from parties other than us are called "third party cookies". Third-party cookies enable features or functionalities of third parties that are provided on or through the website (e.g. advertising, interactive content and analytics). The parties that set these third party cookies may recognise your computer or mobile device, both when you visit the website in question and when you visit certain other websites. We use our cookies and third-party cookies for a number of reasons.
The most important cookies are mandatory cookies. They are essential and help you navigate the website and use basic features such as multimedia plug-ins. Functionality cookies allow you to save your shopping basket, create a wish list and save your shopping details to speed up the checkout process. Performance and analytics cookies we use to improve our website. We also like to show you relevant offers. In order to do this, we collect browsing data, which may be linked to a unique identifier to enable us to understand how you interact with the various Faster platforms as described in our Privacy Notice. Interaction cookies are used to interact with social media or to provide feedback. Targeting cookies, advertising cookies and social media cookies record your preferences in order to display relevant advertisements outside of Faster. In addition, social media cookies may be used to track your activity on social media platforms.
WHY DO WE USE COOKIES?
Faster uses cookies primarily to ensure that your visit to our website is as pleasant as possible. Below you can see more detailed information on the types of cookies we use and why:
1. MANDATORY COOKIES.
These are essential and will help you navigate, move around the website and view certain features (for example, these cookies ensure that your basket is saved during all steps of your checkout process). These cookies are mandatory to enable the basic operation of the site. These cookies are stored for the duration of your browsing session.
2. FUNCTIONALITY AND ANALYTICS COOKIES.
These are present to enable us to provide you with an even better customer experience (for example, these cookies help you to save your shopping basket and remember it, and will also allow you to create a wish list). These cookies allow us to analyse site usage so that we can measure and improve performance. These cookies may be placed by us or by a third party on our behalf (see our cookie opt-out tool) and are stored for the duration of your browsing session.
3. ADVERTISING AND SOCIAL MEDIA COOKIES
They will remember your product and shopping preferences and otherwise assist us in marketing initiatives. These cookies allow us to share data, such as what you like, so that the advertising you see may be more relevant to your preferences (sometimes known as "targeting cookies").
They help us understand visitors' shopping habits. This allows us to keep improving our website, to make shopping easier and more enjoyable, and to improve the marketing messages we send to our customers (sometimes known as "performance cookies").
They are used to allow you to express your opinion. These cookies will allow you to "Like" or recommend us on social media and to chat with our service agents. But you can also advise our other (potential) customers by rating and reviewing our products (sometimes known as "interaction cookies").
HOW OFTEN IS THIS COOKIE STATEMENT UPDATED?
We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Therefore, please visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.